this post was submitted on 20 Nov 2024
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That's assuming you're looking for a replacement part. This is redesigning the product to work differently to fix a flaw. Like if you made a vacuum company use a different gear because the existing one was too fragile. That's likely not something you can just swap out. First you need an engineer to decide what kind of gear and redesign everything around it to make the gear fit properly as well as creating a way for it to be easily installed by the end user or their repair service. You're ultimately changing the functionality of the original product. Yes it's flawed functionality, but there are tons of flawed products out there.
Oh, most products and components go through multiple revisions to account for either flaws in the original design or to comply with local laws (for example, health and safety requirements that did not exist at time of original design). I believe it's imperative for every business to keep on top of these things.....but perhaps I'm a bit naive.
Sure, but then those new revisions that are currently being sold are what get updated. That's perfectly reasonable. We don't require physical products to go back and fix the old stuff they are no longer selling. If we said that a vacuum manufacturer has to go back and fix their old products for safety flaws to comply with modern standards, what about a company that has been around for 100 years? Do they have to go back and design and manufacture modern technology into those products that didn't exist when they were made? What if only one person in the whole world is actually using that product anymore? How long do they need to continue to revise the product?