this post was submitted on 19 Nov 2024
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[–] andyortlieb@lemmy.sdf.org 87 points 5 days ago (2 children)

Isn't building a CRM a sort of rite of passage for tech entrepreneur failures?

[–] bruhduh@lemmy.world 18 points 5 days ago

Not open source ones, since community will just need to fork it in the end

[–] Croquette@sh.itjust.works 7 points 4 days ago (1 children)

Every company wants a custom CRM or a customized one instead of choosing a CRM that fits the most important features that the company need and adapt the other processes to fit with the stock CRM as much as possible.

Fighting a CRM is a money pit and in the end, it becomes the worst of both worlds (expensive and shitty to use with the company processes)

[–] greybeard@lemmy.one 3 points 4 days ago (1 children)
[–] Croquette@sh.itjust.works 1 points 3 days ago

You bet it is! It will throw more money at a custom CRM than any other company.