this post was submitted on 29 Sep 2024
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I don't think it's a system issue, it's more of a people issue, a lot of people are still using things like teams and slack as if they're email which bottlenecks everyone, but with the correct training and mindset switch it can be very efficient.
Switch to what exactly?
Mindset switch to not thinking of that communication as email. At least at my work place it took a while for people to not be overly formal and just go straight to the point, which slows things down. It's meant to be an instant communication channel after all