this post was submitted on 26 Sep 2024
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My dad uses Google Maps, and he mentioned that it seems to be getting worse. Like, giving him directions that are obviously worse than alternatives. Has anyone else here experienced this?

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Yes.

They will often display prompts while driving that are on a timer "suggesting" route changes or alternates and auto selecting yes.

To abbreviate massively and not dox myself, this caused me serious financial harm as a road trip rerouted onto roads unsafe for my vehicle.

I loathe Google and many tech companies for their sheer and ardent refusal to have proper customer service, or any method of customer feedback. A/B testing will never tell you that the top navigation directions should focus on the major high numbers and road names, not what road segment you are on. I need to know what lane to be in for my next turn in 5 miles, not how many times I will fade merge between segements only to have you finally tell me the lane when I'm a quarter mile away.

Google Maps is fucking awful in so many ways that are inexcusable, and worst of all they were allowed to fucking buy more of their competitors. Right now Magic Earth is a distant also ran in this field, and due to Google's massive proprietary features always will be without support.

And I haven't even mentioned how my map results are plastered with promoted ads and locations. Which is just useless and infuriating when I am searching for a specific placename.