this post was submitted on 14 Sep 2024
917 points (98.4% liked)
People Twitter
5264 readers
1538 users here now
People tweeting stuff. We allow tweets from anyone.
RULES:
- Mark NSFW content.
- No doxxing people.
- Must be a tweet or similar
- No bullying or international politcs
- Be excellent to each other.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Along with the fact that any more when you HAVE to call, it's going to be dealing with a bullshit auto answering system that leads you in circles and intentionally misunderstands you.
This is the problem.
I needed a car battery the other day and just wanted to know if it was in stock because it's a little uncommon. I went online, it said they did, went to the store, they didn't, told me to call and verify because online updates overnight.
I called 4 different stores, nobody answered the first 3, 4th one rang forever, then an auto answering thing kept me for 5 minutes and when no option helped me it said "try again later, goodbye."
Usually with automated systems hitting whatever option gets you to a human no matter how wrong it is will get you to the right place eventually
Some do some don't. I love to play the mash buttons and hope for a real person game but more often lately it just ignores you or says that isn't an input and keeps you locked in the automated, cause their just isn't a person on the other side being paid to actually pick up a phone.