this post was submitted on 06 Sep 2024
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So what exactly is wrong with making the voice mail say "I will never check this. Email me at person@company.tld if you want help"? If the requirement is bullshit, why shouldn't people comply maliciously? As long as there's some way to contact the dev (like through email), who gives a rats ass if the phone number doesn't work? I don't need to call Lawrence Dawson cause Sync is having issues. I can post on the sub or probably find an email somewhere. It's not gonna be instant like a phone call, but it doesn't need to be.
Because it's lying to your customer to have a phone number you don't use listed. Listing a number is an advertisement that you offer phone support.