this post was submitted on 26 Aug 2024
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-54
It’s time to retire the term “user” (archive.today)
submitted 2 months ago by Aatube@kbin.melroy.org to c/technology@lemmy.world
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because we shouldn't be humanizing AI while depersonalizing the actual people who use stuff, according to MIT Technology Review.

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[–] Aatube@kbin.melroy.org 1 points 2 months ago

It posits that üser" makes designers think of users one-dimentionally and ignore the many things they could think of. Now, there hasn't been any studies on this yet, so it's unsubstantiated (especially since UX has worked for decades now), but I nonetheless found the angle iintriguing.