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What is the deal with cloudflare reviews (programming.dev)

submitted 3 weeks ago by hal56@programming.dev to c/programming@programming.dev

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I recently stumbled across Cludflares trustpilot page and the reviews were completely mismatched from the way I have experienced people talk about them on forums. The reviews on trustpilot make them sound awful, but I have only seen recommendations for them on forums, often people say they are the best DNS provider.

Whats up with that? Does anyone know why there is such a disparity.

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[–] Ptsf@lemmy.world 11 points 3 weeks ago

Cloudflare is amazing , until it's not. Chances are you'll fall within the 95% that have a great time, but if for some reason you draw the ire of sales, engineering, or a system bug you're gonna have a bad time.