this post was submitted on 26 Aug 2024
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We need to strike back with an AI customer which alerts us if we could finally talk or chat again with a human if all automatic solutions are discussed.
I've just taken to randomly pressing buttons until it gives me a human.
I've had automated systems just straight up hang up on me when I ask for a customer service representative instead of actually linking me to one. Because it says it "couldn't understand me".
Fuck YES
If i won the lottery, id invest in that.