If the MX record for the domain goes directly to gmail, then no there's no reason to pay for email through anyone else, it's not used at all.
this post was submitted on 28 Jul 2024
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ok thanks, that what I thought, but just want to be 100% before my friend starts changing setting's that could affect his business email
You should check how this is set up. See if the email account with his web host is being forwarded to his Gmail or if his MX record is set to one of Google's. Since last year it is SMTP.GOOGLE.COM.
It depends on if Gmail is their mail exchange, or if it’s just acting as an SMTP/IMAP client. If their MX records on their DNS point you Gmail, then they don’t need the extra account. If they point to this other provider, then they do.
Since they have access to their DNS records via their domain registrar, they can set up the necessary MX records to make Gmail their mail exchange right? And then get rid of the web hosts email
Yes, but that’s not free. They need to be paying for G-suite (it’s not called that anymore, but I can’t remember what it’s called now).
Edit: Google Workspace https://workspace.google.com/products/gmail/
ok thanks, that's very helpful.
I get the feeling we need more info.
There are many specifics that would help, but honestly it seems like he should ask the webhost?
In theory, there is no reason why it should be necessary. But if the domain was purchased through the webhost then there could be any number of criteria attached to this. He should just ask.
thanks for the info, I've updated my posted with a bit more info and why we are asking on here
As others have said, if the domain is managed outside the webhost then there is no reason to pay for the webhost email.