It's really interesting to see, that all these Megacorps are apparently completely unable to see, what actual people actually want. Especially Meta seems to be hellbent to press everyone in their schemata, and fails constantly.
this post was submitted on 09 Jul 2023
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Part of it (I think) is that they treat their userbase as their customers, when in fact, we're not - the companies they're farming out our data to are the customers. We're the product, or rather, we're producing the product.
The ideal case for both them and us would be for them to keep us as complacent and happy as possible, so we use their service more - remove as many roadblocks as possible, add in QOL features, charge nothing, etc.
Then, when they have a bigger, more consistent influx of data, they put the thumbscrews to the companies that want to purchase that data, or want access to the API for AI training or whatever, and charge them a mega premium.
Not that I love the idea of being "the product", but from a purely utilitarian view, that seems like the most long-sighted way for them to operate.
Even in that logic, it doesn't make sense to create products that nobody wants.
They seem to fundamentally not understand, what users actually want - and fulfilling that need would actually make them money. But they can't fathom what we want.
But do they? Meta is absolutely raking in cash, so they're obviously doing something that users engage with.
What users want and what makes money are often at odds.
I'm talking about their new apps. Like Threads, Metaverse...
Facebook, Instagram, and even YouTube only work on momentum. Facebook is clearly running out of steam and lost almost all relevance in the younger (that is, under 50) population. Instagram can still catch a large audience, but the young people already switched to TikTok.
All in all, the old cash cows are slowly drying up and there's nothing new coming.