this post was submitted on 14 Jul 2024
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I don't think Slack has a self hosted version, and does not offer IP allow listing. There's nothing preventing someone to go to https://disney.slack.com/. I think when they say "internal" they mean for internal employees, and not like a thing for fans.
I think when Disney demands an internally-hosted version of your product, then the sales team tells engineering that they'll provide one, and mark the price up accordingly. That kind of thing doesn't appear on the external listing for everyone else.
Why would Disney demand that?
Why would they choose slack if they want to host, maintain and be responsible for the internal chat themselves?
They choose slack because they do it for them so that they don't have to do it themselves. That is the selling point for them.
Businesses buy cloud services, because they do not want to manage stuff themselves.
They can still have support contracts and SLA etc from slack.
It's just that the servers slack runs on are on-prem and completely controlled by the business buying into the self hosted licence.
The benefits should be tighter security (say, can only be accessed via VPN), and for many many MAU probably lower costs. Chances are, Disney already has datacenter ops and hardware contracts.
And why choose slack? For quite a while, it was extremely common for developers (maybe even industry standard?). It had loads of features in the small market of internal chat programs. And it's easy to build extensions and integrations for.
I'm not saying that Disney is running on-prem slack, but I wouldn't be surprised if they were