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HW News - The $182,000 GPU, Intel & CEO Sued, Corsair Responds to GN Review, & RTX 5090 Rumors (yewtu.be)

submitted 2 days ago by recursive_recursion@lemmy.ca to c/pcgaming@lemmy.ca

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[–] recursive_recursion@lemmy.ca 38 points 2 days ago* (last edited 2 days ago) (8 children)

Corsair's i500 response:

First, we've ceased production of this SKU and no longer offer it, as it does not meet our performance standards.

For customers who already have an i500 with the Intel Core i9 14900k and NVIDIA GeForce RTX 4090 and are unhappy with the product, we will offer a couple of different solutions.

Solutions:

One is to return the unit for a full refund, no questions asked.

Second, should you want to keep the unit, and you are unsatisfied with how it performs, we will have something for you, also.

To bring the CPU power level down to better fit within the cooling envelope, we will be offering a BIOS revision that allows you to set the processor to the power and performance usage of a 14900 (non-K) CPU, providing more options for adjusting the cooling modes. We also will offer a rebate to customers who choose this option to match the pricing of the new 14900 (non-K) model. Simply contact our customer service.

Looks like Corsair is pulling ahead in terms of good, high quality customer support.
Thank fuck cause ASUS is severely lagging behind in this aspect.

I've truncated the quotes to provide the most critical info but I would highly recommend watching the video when you can! 🤗

[–] Ulrich 3 points 2 days ago (4 children)

That's great but these things never should have been up for sale in the first place.

[–] Jimmycakes@lemmy.world 5 points 2 days ago (3 children)

There are always people who want aesthetics over performance and people with more money than sense so why wouldn't corsair sell these. They had huge markup.

[–] Ulrich 1 points 1 day ago (1 children)

There are always people who want aesthetics over performance

You don't have to choose though. Plenty of people are running this hardware in a box much smaller than this, their explanation is nonsense. It's just bad design.

why wouldn't corsair sell these

Because they care at all about their reputation?

[–] Jimmycakes@lemmy.world 1 points 18 hours ago (1 children)

They haven't cared about their reputation since they went public and few years ago. Everything is profit first for them.

[–] Ulrich 1 points 16 hours ago

Well that sounds like a problem, wouldn't you say?

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