Fans created fan content and sent it addressed to voice actor David Wald to Crunchyroll. Instead of forwarding, they opened the package and put the stuff on a freebies table for employees to take.
Dear friends: if you sent me anything care of Funimation or Crunchyroll in the last 5 years, I apologize, I didn’t get it. I learned yesterday that @Crunchyroll opened my private mail, threw away your letters, and passed out any included items to their staff.
Dear fellow workers at @Crunchyroll - below is a photo of the complete contents of one of the packages addressed to me that was opened and distributed to employees. If you ended up in possession of any of it, I would very much like it returned to me.
According to his tweets, he received two items that were still on the freebies table.
A follow-up tweet of his voices further, broader dissatisfaction:
Me, thinking: “…Jeez, it’s a good thing I didn’t tell them about the gay discrimination. Or the medical discrimination. Or the union busting. Or the continuous culture of fear. Or the hostile workplace environment, or…”
I can't navigate or see Twitter unfortunately, but apparently; The disappointed fans commented as well. And other voice actors also vented some of their frustrations in interacting with Crunchyroll.
It's actually common practice to inspect contents for foul play before forwarding, especially now with Airtags.