this post was submitted on 15 Oct 2024
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A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

Dynamic Parcel Distribution (DPD) had to turn off its AI chatbot feature after disgruntled UK customer Ashley Beauchamp managed to get it to swear at him and write a disparaging poem.

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[–] Zacryon 25 points 1 month ago

The worst thing about this all:

As for Beauchamp, he still doesn’t have his package.