this post was submitted on 19 Aug 2024
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I cannot believe I'm in the position of arguing in favor of emails mattering enough to reply to. I'm not even sure what your point is. Did I say that I love email? I simply said if we're going to even have it, you should be able to get a damned response to one.
My point is that expecting someone to read an email on your timetable is not reasonable because it is a massive, productivity burning distraction.
"my timetable"... My timetable is "attempt to make a production issue your priority at some point". But sure, make your assumptions or whatever.
Somehow you missed that I used email over demanding their attention when It was convenient for me which was a choice to be respectful.
But don't let me get in the way of your complexes
I'm not them but you seem to have different company cultures than the person you're responding to and due to that you guys aren't seeing eye to eye. I'm in the same boat as the other person.
My email is flooded with automated messages for workflows and company PR. Very rarely do I get something that needs my attention so email is like regular mail to me. We have other ways to ensure work (from outside my team) is completed and a priority to my team and email had been found to be lacking.
This means my company uses other tools to ensure requests are made aware to people without using email and we're all good with it. I'm not saying that to say we have the best or right solution, just that our company found what's best for us and maybe the other person isn't articulating the same has happened for them.
So, I don't know why everyone keeps thinking I like email. I don't. And from what you said, it sounds like you need better folders and filters. I actually find GitHub email notifications useful after tuning my filters. Having said that 97% of emails are useless. I just don't have a big issue with reading and responding to the occasional email if needed, and sending them to teammates that are in meetings all the time and miss slack messages. And the least those people can do is reply within a few days. It shouldn't be so controversial. Like do you all think I'm lying when I say I've tried slacking them and never hear back? I do not understand this pushback
I'm not opposed to sending an email back either, but that's not the method of communication we are used to at my place of work. Those emails are for interactions with outside entities most of the time. And email filters can work but just glancing at what I have every couple of days is enough to know I don't need to worry about what's going on in emails. They're backup to other systems that are in place that will alert is to critical issues.
Again though, we don't really have people miss slack messages. I'm suspecting this might be like the way some people say they use signal/Messenger/WhatsApp/SMS. People/companies just communicate differently and we just have different experiences within our lives. I posted my initial reply with that intent but I probably didn't make that clear.