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this post was submitted on 13 Aug 2024
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What I want to see them tackle is automatic renewals for subscriptions. It should be the law that when you sign up for a subscription service, you have to opt in if you want automatic renewal. What every service does is make you sign up for automatic renewal, and then you have to remember to cancel. And even though most sites will extend your subscription to the date you've paid thru so you can go cancel right away, that's never stated clearly on their site.
I found out the hard way that Hulu ends your subscription immediately.
Edit: I was remembering a free trial, not paid subscription.
Is that even legal in the States? Or do you at least get a partial refund for the remainder of the month?
That's not even true, it shows clearly on their website that is not the case
https://help.hulu.com/article/hulu-cancel-hulu-subscription
This was a couple years ago and it was a trial of the Hulu no ads plan. According to This help page they don't even offer trials of the no ads plan anymore. The page you referenced also states that the Hulu + live TV trial ends immediately upon cancelation.
Still, your original comment was a bit misleading then. Ending something that wasn't paid for immediately upon cancellation is OK in my book. Not great, but not bad, either.