this post was submitted on 27 Jun 2024
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[–] candyman337@sh.itjust.works 65 points 2 months ago* (last edited 2 months ago) (30 children)

So to name a few issues:

  • pixel 1: headphone jack issue so bad they needed to issue a recall, audio would just FULLY stop working, loud speaker as well.

  • pixels 2, 3 (and theorized 4 and 5): using cheap ram that literally just died within 3 years. They refused to issue a recall claiming that was "fine for the expected life span of the phone"

  • Pixels 1-4: if you let them discharge long enough, they don't charge anymore, ever!

  • Pixel 4/a and 5/a: lemon units. Bad ram, bad flash storage, things like that. Some would be very slow and others would be fine. My pixel 5a died in 7 months.

  • During this period of time from the 4 though 6 lines they were notorious for trying to deny your warranty replacement any way they could. It took me 5 months to get a new pixel 5a.

  • Pixel 6: buzzing coming from loud speakers (not sure if recall issued)

  • Pixel 6 and 7: first 2 tensor chips, known for draining battery too quickly and overheating.

  • Pixel 8: OLED issues, I think random lines showing up on the display. They have issued a recall tho.

So in sum:

  • In the older pixels there were some shitty cost cutting measures they used in order to recoup cost of development of the phones.

  • their warranty service around this time was also piss poor

  • QC issues with just about every pixel phone released.

Where we stand today:

  • their warranty replacements are much better I've heard.

  • There are significantly less glaring issue with the pixels, and they're still reasonably priced

So, back in the day, if you got lucky you got a decent phone for a good price, if you got unlucky you got a shit phone and they probably wouldn't replace it. Now, you'll probably get a good phone, with some semi useful AI features and a decent warranty.

[–] IMongoose@lemmy.world 7 points 2 months ago (3 children)

My 5a just shut off while I was using it and wouldn't turn back on one month after warranty period. Google was going to deny a replacement until I bitched that each previous pixel I had had died or became unusable and I was going to move to iphone. They gave me a "one time exception" and sent me a replacement. I traded it for a 7 but if this one dies I'm done.

[–] candyman337@sh.itjust.works 3 points 2 months ago (2 children)

I can't speak from experience outside my own issues with my 5a but supposedly they're better about that stuff now. One reason I'm interested in the 8 is the unlocked bootloader and their smallish form factor. I have a Zenfone 9 RN and I went to put lineageOS only to find out they locked the bootloader down six months after release 😭

[–] Irelephant@lemm.ee 1 points 2 months ago (1 children)

Can you not unlock it yourself easily?

[–] candyman337@sh.itjust.works 1 points 2 months ago

I don't think so, unless I'm missing something

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