this post was submitted on 02 Aug 2024
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Do you have some reading recommendations on how to write good documentation, e.g. readmes for end users?
Yes. Here: "1.You aren't writing an SOP for smart or even capable people., every. Single. Person. Needs their hand held all the way through every step regardless of technical skill. "
"2.if you didnt state it needed to be done in the SOP, it will not be done when the end user follows the SOP"
"3.MAKE someone else run through your SOP without you being involved. If they can successfully achieve what they needed using your SOP > congrats. If not > fix the errors that brought you to this mess."
"4. Everyone is fucking stupid, be clear, and verbose." We're talking about where the start menu is, clicking on the "OK" for prompts, how to spell and type things out.
Change my given values per SOP and what it's for. But those are my main tenants.
In elemental school we had to write instructions on how to make a pb&j sandwich. The teacher then acted out your instructions literally, without adding or removing a step. I don't think there was a single sandwich made that day.
They should make any developers who are required to write documentation go through this step. It'll be an interesting day and you'll actually learn something.. I hope.